Just almost got Ripped off
04-13-2001, 06:36 AM
#1
sad to say it..
The Story..
Went to the delearship to purchase an O2 sensor, paid for it at the parts department $82 (keep that in mind will be a quiz later) ..
I then went to the Service Dept and asked the guy how much would it cost me to do a spoiler and O2 sensor.. then he walks me through this how do i know its the O2 sensor and i told him i pulled the code.. still not certain he asks me if the Check Engine Light is on.. and i said yes.. I pulled the code from the ECU...
Then he pulls out his Calculator.. and he says .. Ok the O2 sensor is $175
and that will be 1/2 hour worth of labor $34 .. so i laugh some more.. and then he says.. do you need me to reset the code? and he punches some more numbers in the calculator .. i said to the guy.. first off i just bought the O2 sensor Quiz:How much was that? and i said wow.. 1/2 hour worth of labor? what? that thing takes 5 mins.. i said ok.. you guys are killing me.. how much for the spoiler install (hmm.. drill 4 holes, bolt on spoiler) .. he said thats 2 1/2 hours worth of labor.. i said ok.. thanks.. and i took my O2 sensor and got on my way..
To bad their was this cute cute cute girl there with a 95 Maxima and she had some problem with her car.. and i could just see them getting ready rip her off.. they told her they would call her to tell her what was wrong.. hahahhahahaha
The Story..
Went to the delearship to purchase an O2 sensor, paid for it at the parts department $82 (keep that in mind will be a quiz later) ..
I then went to the Service Dept and asked the guy how much would it cost me to do a spoiler and O2 sensor.. then he walks me through this how do i know its the O2 sensor and i told him i pulled the code.. still not certain he asks me if the Check Engine Light is on.. and i said yes.. I pulled the code from the ECU...
Then he pulls out his Calculator.. and he says .. Ok the O2 sensor is $175
and that will be 1/2 hour worth of labor $34 .. so i laugh some more.. and then he says.. do you need me to reset the code? and he punches some more numbers in the calculator .. i said to the guy.. first off i just bought the O2 sensor Quiz:How much was that? and i said wow.. 1/2 hour worth of labor? what? that thing takes 5 mins.. i said ok.. you guys are killing me.. how much for the spoiler install (hmm.. drill 4 holes, bolt on spoiler) .. he said thats 2 1/2 hours worth of labor.. i said ok.. thanks.. and i took my O2 sensor and got on my way..To bad their was this cute cute cute girl there with a 95 Maxima and she had some problem with her car.. and i could just see them getting ready rip her off.. they told her they would call her to tell her what was wrong.. hahahhahahaha
04-13-2001, 06:59 AM
#2
I hate that crap. the best part is that you already had your stuff taken care of. You shoud've then quoted exactly how long it takes you to fix that problem.
I did the same thing when I put on my struts and springs. I was back in the delar to pick up some little light bulbs and asked them how much they charge and how long it takes to put on 4 new struts. The said installation would be $400 and it would I would have to leave the car with them for a day or two. He didnt believe me when I told him I had just done it myslef in 3 hours flat. Then he just started givin me grief about how bad it is to use aftermarket parts when he peeked in my wheel well and saw blue struts and blue springs sittin in there.
I did the same thing when I put on my struts and springs. I was back in the delar to pick up some little light bulbs and asked them how much they charge and how long it takes to put on 4 new struts. The said installation would be $400 and it would I would have to leave the car with them for a day or two. He didnt believe me when I told him I had just done it myslef in 3 hours flat. Then he just started givin me grief about how bad it is to use aftermarket parts when he peeked in my wheel well and saw blue struts and blue springs sittin in there.
04-13-2001, 07:05 AM
#3
Supporting Maxima.org Member
Join Date: Oct 2000
Location: Rochester, NY
Posts: 3,150
I have to say that the dealers do have to go through all the stupid protocol when you taken your car in for the most simple repair and they charge you for that (not just the physical time it takes to pull the O2 sensor). This is a good thing when you are under warnanty and a bad thing when not. That is why the smarter among us don't get much stuff done at the dealer if we can avoid it.
04-13-2001, 07:23 AM
#4
Senior Member
Join Date: Mar 2001
Posts: 200
great point
Originally posted by theblue
I have to say that the dealers do have to go through all the stupid protocol when you taken your car in for the most simple repair and they charge you for that (not just the physical time it takes to pull the O2 sensor). This is a good thing when you are under warnanty and a bad thing when not. That is why the smarter among us don't get much stuff done at the dealer if we can avoid it.
I have to say that the dealers do have to go through all the stupid protocol when you taken your car in for the most simple repair and they charge you for that (not just the physical time it takes to pull the O2 sensor). This is a good thing when you are under warnanty and a bad thing when not. That is why the smarter among us don't get much stuff done at the dealer if we can avoid it.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
04-13-2001, 07:29 AM
#5
Re: great point
listen up genious.. as i said before.. i was going to have my spoiler installed and i figured i would kill the o2 sensor at the same time.. i didn't go in there to harras them..
Originally posted by pmar
I do think that in general auto related businesses are questionable. If the dealership is full they'd rather service customers w/o warranty than with.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
I do think that in general auto related businesses are questionable. If the dealership is full they'd rather service customers w/o warranty than with.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
04-13-2001, 07:31 AM
#6
Re: great point
Originally posted by pmar
He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
04-13-2001, 08:13 AM
#7
Senior Member
Join Date: Aug 2000
Posts: 443
Man the dealer stories always kills me... Hahaha! (kinda long)
I called my local Nissan service department (Kings Nissan, Sheepshead Bay Brooklyn) I got some tune-up parts from a friend that works in the parts dept. at Nissan dealer in Queens. The parts were pcv valve, spark plugs, fuel filter, egr valve, new drive belts, and idle air control valve. I said I would like to have the parts installed, since I'd just cross 100k. First thing he said is the tune up will cost me about $550-$600. I knew this conversation was going to get interesting. So I asked why, since I'm supplying all the parts whats the problem. He replied that first off, in order to change the pcv valve you'd have to take the engine apart since the valve is inside the engine, then he said I shouldn't even bother having it changed since it never requires changing. Then he said it would be difficult to change the spark plugs, so it would be costly labor.
Then I jump in and say, hard to change the spark plugs!!! Are you crazy? Just remove the cam covers, and take the old plugs out, whats the problem here. And the pcv valve is near the throttle body you dont have to take the engine apart!!!!! His reply was... well since your so knowledgeable why dont you change them yourself! Now this puzzled me most, first you want to rob me blind, then you dont want my business??? But with a calm and even tone I asked him would it really cost $500+ then he says no it would be about $300. What is the deal with that!?!? I hate the way dealers try to rob customers. In all honesty would $300 be a fair price? I've decided to do the tune up myself, armed with my Hanes manual and my fathers arsenal of tools including a Snap-On torque wrench for those difficult to install spark plugs..... HAHAHAHA!!!
Can you say BBB (better business bureau!)
Then I jump in and say, hard to change the spark plugs!!! Are you crazy? Just remove the cam covers, and take the old plugs out, whats the problem here. And the pcv valve is near the throttle body you dont have to take the engine apart!!!!! His reply was... well since your so knowledgeable why dont you change them yourself! Now this puzzled me most, first you want to rob me blind, then you dont want my business??? But with a calm and even tone I asked him would it really cost $500+ then he says no it would be about $300. What is the deal with that!?!? I hate the way dealers try to rob customers. In all honesty would $300 be a fair price? I've decided to do the tune up myself, armed with my Hanes manual and my fathers arsenal of tools including a Snap-On torque wrench for those difficult to install spark plugs..... HAHAHAHA!!!
Can you say BBB (better business bureau!)
04-13-2001, 08:16 AM
#8
Guest
Posts: n/a
Re: great point
Originally posted by pmar
I do think that in general auto related businesses are questionable. If the dealership is full they'd rather service customers w/o warranty than with.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
I do think that in general auto related businesses are questionable. If the dealership is full they'd rather service customers w/o warranty than with.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
Furthermore, I think if a dealership is selling a part for
$82, then charging $175 for the same part at the service department, that dealership should be exposed, and as many people as possible should know about it.
One more thing. Addressing your assertion that he went in there to deliberately create this situation... Even if this had been the case, it would not be setting any kind of precedent. Plenty of news shows have done entire features on this type of thing. It's done to expose those shops to the public, so other people can be aware of the situation and avoid it.
Okay. I'm off my box now.
04-13-2001, 08:17 AM
#9
Donating Maxima.org Member
Join Date: Aug 2000
Posts: 867
Re: great point
Originally posted by pmar
I do think that in general auto related businesses are questionable. If the dealership is full they'd rather service customers w/o warranty than with.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
I do think that in general auto related businesses are questionable. If the dealership is full they'd rather service customers w/o warranty than with.
But I think an important distinction here is that the poster did NOT "almost get ripped off." He deliberately wanted to create the situation that he described with no intention of having the work done based on the context of his post. That is a bad chip to have on one's shoulder. And this "cute" woman isn't necessarily getting ripped off. Don't be so cynical give people a little credit. Don't go around laughing at people you may not always get the last one.
why would you think he deliberately did this? had he not purchased the o2 it still would have been 175 vs the 82 in the same dealership none the less. if you don't consider that getting ripped off.. than how about u give me 100 dollars and i'll give you a 20 dollar bill
04-13-2001, 08:23 AM
#10
Re: Re: great point
No it wasn't Bob Sharp.. I called Bob Sharp to see if Andrew was working and since he was on Vacation.. i figured i would try County Line Nissan.. i will wait till Andrew (Service Manager @ Bob Sharp) gets back then i will go about the spoiler..
For most of you who don't know.. Andrew is a pretty cool guy and we have a cool relationship.. he does some of my aftermarket Mods for me.. ask NickStam.. he hooked him up too
For most of you who don't know.. Andrew is a pretty cool guy and we have a cool relationship.. he does some of my aftermarket Mods for me.. ask NickStam.. he hooked him up too
Originally posted by Phil96SE
are you a former employee of bob sh*** why would you think he deliberately did this? had he not purchased the o2 it still would have been 175 vs the 82 in the same dealership none the less. if you don't consider that getting ripped off.. than how about u give me 100 dollars and i'll give you a 20 dollar bill
are you a former employee of bob sh***
why would you think he deliberately did this? had he not purchased the o2 it still would have been 175 vs the 82 in the same dealership none the less. if you don't consider that getting ripped off.. than how about u give me 100 dollars and i'll give you a 20 dollar bill
04-13-2001, 08:26 AM
#11
Donating Maxima.org Member
Join Date: Aug 2000
Posts: 867
Re: Re: Re: great point
Originally posted by SprintMax
For most of you who don't know.. Andrew is a pretty cool guy and we have a cool relationship.. he does some of my aftermarket Mods for me.. ask NickStam.. he hooked him up too
For most of you who don't know.. Andrew is a pretty cool guy and we have a cool relationship.. he does some of my aftermarket Mods for me.. ask NickStam.. he hooked him up too
we won't go there
04-13-2001, 08:30 AM
#12
Re: Re: Re: Re: great point
That lady tried to sell me my own short throw shifter i had to argue with her for 5 mins.. then Andrew came in and told her it was mine .. hahaha.. she wanted to charge me $110 bucks for it..
i had to argue with her for 5 mins.. then Andrew came in and told her it was mine .. hahaha.. she wanted to charge me $110 bucks for it..
Originally posted by Phil96SE
i like bob furman better.. he's been there longer and knows his stuff.. however that lady we won't go there
i like bob furman better.. he's been there longer and knows his stuff.. however that lady
we won't go there
04-13-2001, 08:34 AM
#13
Donating Maxima.org Member
Join Date: Aug 2000
Posts: 867
Re: Re: Re: Re: Re: great point
Originally posted by SprintMax
That lady tried to sell me my own short throw shifter i had to argue with her for 5 mins.. then Andrew came in and told her it was mine .. hahaha.. she wanted to charge me $110 bucks for it..
That lady tried to sell me my own short throw shifter
i had to argue with her for 5 mins.. then Andrew came in and told her it was mine .. hahaha.. she wanted to charge me $110 bucks for it..
04-13-2001, 09:42 AM
#14
Re: Man the dealer stories always kills me... Hahaha! (kinda long)
Originally posted by 2ndMAX
I called my local Nissan service department (Kings Nissan, Sheepshead Bay Brooklyn) I got some tune-up parts from a friend that works in the parts dept. at Nissan dealer in Queens. The parts were pcv valve, spark plugs, fuel filter, egr valve, new drive belts, and idle air control valve. I said I would like to have the parts installed, since I'd just cross 100k. First thing he said is the tune up will cost me about $550-$600. I knew this conversation was going to get interesting. So I asked why, since I'm supplying all the parts whats the problem. He replied that first off, in order to change the pcv valve you'd have to take the engine apart since the valve is inside the engine, then he said I shouldn't even bother having it changed since it never requires changing. Then he said it would be difficult to change the spark plugs, so it would be costly labor.
Then I jump in and say, hard to change the spark plugs!!! Are you crazy? Just remove the cam covers, and take the old plugs out, whats the problem here. And the pcv valve is near the throttle body you dont have to take the engine apart!!!!! His reply was... well since your so knowledgeable why dont you change them yourself! Now this puzzled me most, first you want to rob me blind, then you dont want my business??? But with a calm and even tone I asked him would it really cost $500+ then he says no it would be about $300. What is the deal with that!?!? I hate the way dealers try to rob customers. In all honesty would $300 be a fair price? I've decided to do the tune up myself, armed with my Hanes manual and my fathers arsenal of tools including a Snap-On torque wrench for those difficult to install spark plugs..... HAHAHAHA!!!
Can you say BBB (better business bureau!)
I called my local Nissan service department (Kings Nissan, Sheepshead Bay Brooklyn) I got some tune-up parts from a friend that works in the parts dept. at Nissan dealer in Queens. The parts were pcv valve, spark plugs, fuel filter, egr valve, new drive belts, and idle air control valve. I said I would like to have the parts installed, since I'd just cross 100k. First thing he said is the tune up will cost me about $550-$600. I knew this conversation was going to get interesting. So I asked why, since I'm supplying all the parts whats the problem. He replied that first off, in order to change the pcv valve you'd have to take the engine apart since the valve is inside the engine, then he said I shouldn't even bother having it changed since it never requires changing. Then he said it would be difficult to change the spark plugs, so it would be costly labor.
Then I jump in and say, hard to change the spark plugs!!! Are you crazy? Just remove the cam covers, and take the old plugs out, whats the problem here. And the pcv valve is near the throttle body you dont have to take the engine apart!!!!! His reply was... well since your so knowledgeable why dont you change them yourself! Now this puzzled me most, first you want to rob me blind, then you dont want my business??? But with a calm and even tone I asked him would it really cost $500+ then he says no it would be about $300. What is the deal with that!?!? I hate the way dealers try to rob customers. In all honesty would $300 be a fair price? I've decided to do the tune up myself, armed with my Hanes manual and my fathers arsenal of tools including a Snap-On torque wrench for those difficult to install spark plugs..... HAHAHAHA!!!
Can you say BBB (better business bureau!)
Hell yeah, Kings Nissan service department is very shady, I needed a new headlight and corner light, so I went there and they told me 375$ for the headlight and 120$ for the corner!!!! 1 headlight and 1 corner light!!!!!!!!! Also, never go to Staten Island nissan, I was explaining this dude at the desk my problem with poor fuel economy and I was asking them to do some sort of diagnosis on a computer to check injectors, sensors etc.... He first reccomended a tune up,(which I did about a month ago) then he said "You can't expect an 8 year old car to run like new" and he said I should try using a different grade of gas!!!! meaning go put 87 in instead of 91 or 93 reccomended by Nissan....... I haven't dealt with many Nissan dealerships but so far, these guys amaze me....
07-10-2005, 05:24 PM
#15
Supporting Maxima.org Member
Join Date: May 2004
Posts: 702
I have a huge problem with BOB SHARP nissan right now, my rear tires were switched with another set of tires which are bald and burnt... i went for a tire rotation, and brake job and someone switched my rear tires there. these tires are bald tires.. i am gona be raisin some he lll soon over there...
07-10-2005, 05:39 PM
#16
Originally Posted by SKYRockerr
I have a huge problem with BOB SHARP nissan right now, my rear tires were switched with another set of tires which are bald and burnt... i went for a tire rotation, and brake job and someone switched my rear tires there. these tires are bald tires.. i am gona be raisin some he lll soon over there...
07-10-2005, 06:32 PM
#18
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Join Date: May 2004
Posts: 702
Yep... i checked off the serial numbers off the tires from bald ones to the receipt when i bought the tires, offcourse they do not match.. what i am wondering about if they placed my tires on used nissan in the lott and switched it off mine.
I wonder if its the entire dealership or just one mechanic looking for some falkens for his maxima.. i mean these are $100 tires they are not even all that expensive tires.. why the f**** would go thru the trouble to steal someone's tires then put the dealership at risk of a law suit because they pased my car for 27 point inspection which states i need front brakes nothing bout my rear tires being bald...
soooo now i can sue the shi*** out of them for passing my car and me driving and fish tailing in the rain and putting my life at risk...
this is a 5 star nissan dealership...
I wonder if its the entire dealership or just one mechanic looking for some falkens for his maxima.. i mean these are $100 tires they are not even all that expensive tires.. why the f**** would go thru the trouble to steal someone's tires then put the dealership at risk of a law suit because they pased my car for 27 point inspection which states i need front brakes nothing bout my rear tires being bald...
soooo now i can sue the shi*** out of them for passing my car and me driving and fish tailing in the rain and putting my life at risk...
this is a 5 star nissan dealership...
07-10-2005, 06:42 PM
#19
Holy ***** for bumping up the oldest thread I've ever seen.
but its nothing new. Stealerships are just that. Although they are "certified Nissan blah blah blah" they have a budget and honesty isn't their first agenda.
Hope you get your tires back.
but its nothing new. Stealerships are just that. Although they are "certified Nissan blah blah blah" they have a budget and honesty isn't their first agenda.
Hope you get your tires back.
07-10-2005, 08:27 PM
#21
Originally Posted by SKYRockerr
Yep... i checked off the serial numbers off the tires from bald ones to the receipt when i bought the tires, offcourse they do not match.. what i am wondering about if they placed my tires on used nissan in the lott and switched it off mine.
I wonder if its the entire dealership or just one mechanic looking for some falkens for his maxima.. i mean these are $100 tires they are not even all that expensive tires.. why the f**** would go thru the trouble to steal someone's tires then put the dealership at risk of a law suit because they pased my car for 27 point inspection which states i need front brakes nothing bout my rear tires being bald...
soooo now i can sue the shi*** out of them for passing my car and me driving and fish tailing in the rain and putting my life at risk...
this is a 5 star nissan dealership...
I wonder if its the entire dealership or just one mechanic looking for some falkens for his maxima.. i mean these are $100 tires they are not even all that expensive tires.. why the f**** would go thru the trouble to steal someone's tires then put the dealership at risk of a law suit because they pased my car for 27 point inspection which states i need front brakes nothing bout my rear tires being bald...
soooo now i can sue the shi*** out of them for passing my car and me driving and fish tailing in the rain and putting my life at risk...
this is a 5 star nissan dealership...
07-11-2005, 10:09 AM
#23
The entire automotive industry is completely shady. It is because the majority of consumers out there don't know any better and don't care as long as they have a running vehicle. They trust the word of the dealer becasue they have nothing else to go on. 9 times out of 10 they get away with it, so they have no reason to stop. It's not like we're driving Mercedes or BMWs where some things have to be done by a dealer. Any mechanic can work on a Maxima.
07-11-2005, 05:13 PM
#25
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Join Date: May 2004
Posts: 702
picss
I Went for a oil change and a tire rotation.... so while they rotoated the tires, some mech switched the falkens with these tires tell how do you go thru 360 tread tires in under 1 year ... this is f** BS
DOT has there serial # which tell when the tire was made all that info.
DSC00456 is the front tire.. which is what the tire looked like before i took it in.
I Went for a oil change and a tire rotation.... so while they rotoated the tires, some mech switched the falkens with these tires tell how do you go thru 360 tread tires in under 1 year ... this is f** BS
DOT has there serial # which tell when the tire was made all that info.
DSC00456 is the front tire.. which is what the tire looked like before i took it in.
07-11-2005, 05:26 PM
#26
Senior Member
Join Date: Nov 2000
Posts: 3,883
Originally Posted by chenzarino
The entire automotive industry is completely shady. It is because the majority of consumers out there don't know any better and don't care as long as they have a running vehicle. They trust the word of the dealer becasue they have nothing else to go on. 9 times out of 10 they get away with it, so they have no reason to stop. It's not like we're driving Mercedes or BMWs where some things have to be done by a dealer. Any mechanic can work on a Maxima.
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